Our platform conducts rigorous onboarding processes which include supplier verifications, background checks, and gathering reviews from past buyers to ensure the reliability and authenticity of suppliers.
Absolutely! While our AI-driven insights provide market pricing guidelines, our platform encourages and facilitates direct negotiations between buyers and suppliers to arrive at mutually beneficial terms.
Data privacy is our topmost priority. We employ state-of-the-art encryption, follow GDPR guidelines, and ensure data is stored securely. We also maintain a strict confidentiality policy and never share your data with third parties without consent.
Our platform provides tools like contract management and supplier performance tracking to ensure transparency and accountability. However, in the rare case a deal doesn't materialize, we recommend direct communication with the supplier and our support team to mediate if necessary.
Definitely! We have a dedicated support team available around the clock to assist with any challenges or queries you might have during your procurement journey.
It's simple! Just sign up on our platform, complete the verification process, and once approved, you can start listing your products or services and participate in tenders.
Our freemium package allows suppliers to list a limited number of products/services at no charge. For additional features and listings, you can check our subscription packages.
We encourage buyers to adopt digital payment methods, which are trackable and prompt. Our contract management tools also ensure that payment terms are clear and adhered to. While we facilitate the deal, actual payments are settled directly between buyers and suppliers.
Absolutely! We have dedicated sections and badges for unique and sustainable agricultural practices. Suppliers following such practices can highlight them, increasing their visibility to interested buyers.
We always encourage direct communication between parties for resolution. However, in the case of disputes, our support team can mediate. We also have a review system in place to ensure future buyers are aware of past supplier performance.
The Freemium package offers limited auctions/tenders per month, basic RFx functionality, and manual supplier suggestions. The Standard package, on the other hand, provides more auctions/tenders, extended RFx functionalities, and offers supplier response tracking, market insights, and priority email support.
Yes, the Premium package allows users to host unlimited auctions/tenders per month.
With the Enterprise package, you receive advanced customization of RFx templates, dedicated support for RFx processes, seamless integration with your existing ERP/CRM systems, and advanced analytics backed by AI to predict potential supply chain disruptions and forecast price changes.
Absolutely. You can upgrade your package based on your needs. Whether you're moving from Standard or from Premium to Enterprise, we're here to facilitate that transition.
Yes, we offer discounts for longer-term commitments. Please contact our sales team for more details on annual subscription discounts.
No, RFP functionality is available starting from the Premium package. The Standard package includes RFI and RFQ functionalities.
The Freemium package offers access to our FAQ section and a community forum for questions. There's no dedicated support for the Freemium users.
The AI-driven tools automatically score RFx responses based on criteria set by the users. This streamlines the decision-making process by ranking responses, ensuring you're aligned with the best possible suppliers.
The Enterprise package includes integration features. However, depending on the complexity and customization needed, there might be additional charges. Please consult with our team for detailed information.
The Premium package offers bi-weekly newsletters. If you need more frequent insights, we'd recommend discussing a custom solution with our team, which might fall under the Enterprise package.
If you approach or exceed your limits, our team will contact you to discuss the best options. This could include upgrading to a higher-tier package.
The Premium package offers standard RFx templates. Advanced customization, including branding and conditional questions, is available in the Enterprise package.
